Terms & Conditions | Accommodation

Accommodation Bookings

The online booking form allows delegates to book available rooms directly with the hotel. Credit card details must be provided when booking.

Extended Bookings

To extend accommodation bookings for a stay prior to or following the Conference, an email stating the request can be sent directly to Conference Design.  Bookings are subject to availability.

Changes and Cancellations

Cancellations and no-shows will incur a charge of at least one night’s accommodation. Each hotel’s policy varies, and late cancellations and no-shows may be charged for all the nights booked.

Cancellations and date changes must be received in writing, to the confirmed hotel.


Accommodation and incidental expenses must be settled using a credit card upon check-out.

Payment for accommodation using a third-party credit card can be arranged.  For instance, a booking can, be made using a colleague’s business credit card, by completing the Credit Card Authorisation form (available soon) and emailing it to the confirmed hotel 30-days prior to the Conference.

Early Check-in Requests

Early check-in and late check-out requests are subject to availability on the day and cannot be confirmed by Conference Design.

Special requests for early check-in can be entered in the “Special Requests” field of your booking. The hotel will endeavour to accommodate request on the day. Please enquire about the status of your request at the front desk upon check-in.

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