Strategic education and moisturiser availability increases moisturising compliance among nursing staff

Ms Lucille Dosvaldo1 Dr Louise Hobbs1, A/Prof Caroline Marshall1, Ms Sharon McIlduff1, Ms Anita Wright2, Dr Ian P Harrison2, Dr Fabrizio Spada2,

1Infection Prevention and Surveillance Service, The Royal Melbourne Hospital, Melbourne, Australia,
2Ego Pharmaceuticals Pty Ltd, Melbourne, Australia

Introduction: Contact dermatitis is common among nurses, who are routinely exposed to numerous irritant and allergenic substances and are required to constantly wash their hands to prevent the spread of infection.

Objective: To trial the use of two moisturisers, QV Cream and QV Skin Lotion, to increase compliance with moisturising and help manage dry skin and occupational contact dermatitis among nursing staff of the Royal Melbourne Hospital.

Methods: Product and educational material was supplied strategically in multiple locations throughout the participating wards to ensure easy access for participants. The evaluation was marketed as a “21 day hydration challenge” that encouraged staff to use moisturisers before, during and after their shifts. Staff were asked to complete pre and post-study questionnaires relating to the state of their hands, their use of moisturisers (if any) and any underlying skin conditions.

Results: 129 nurses across three wards participated in the trial. 100% of these found the educational material helpful and easily understood. The easy availability, cosmetic acceptability and moisturising efficacy of both products increased their use by staff throughout the evaluation. Upon trial completion, 44% of respondents reported visible improvement in their skin condition. Product satisfaction increased by 51% over the previously-available products, and 96% of respondents reported a willingness to implement this hand hygiene regimen in future.

Conclusions: Provision of efficacious moisturisers throughout the work space, in conjunction with engaging educational material, increases acceptance and use of these products. Increased moisturiser use significantly improved the visible condition of participant’s skin, further increasing compliance.


Lucille Dosvaldo is a Clinical Nurse Consultant for the Infection Prevention and Surveillance Service at The Royal Melbourne Hospital, and a Hand Hygiene Coordinator for Melbourne Health. Lucille also holds a Master of Education.

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